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Alterian SM2

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Category
Website www.​alterian.​com/​socialmedia
Preference (25% global votes)
Influence analysis
Volume of influence analysis Basic
Key influencer detection Yes
Content anlysis
Sentiment detection Yes
Topic aggregation Yes
Interaction
Response workflow Basic
Response function Yes
Scope
Social Networks
Blog tracking Good
Data access
Real time analytics Yes
Export file type
Custom queries Good
API Basic
Management
Multi-client capability Yes
More
Free to use No
Customer Support ★★★☆☆
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Alterian SM2

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