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Sysomos MAP vs. Brandwatch

Sysomos MAP Brandwatch + Add column
Category
Website www.​sysomos.​com www.​brandwatch.​com
Preference 25% votes 75% votes
Influence analysis
Volume of influence analysis ? Good
Key influencer detection Yes Excellent
Content anlysis
Sentiment detection Yes Excellent
Topic aggregation Yes Good
Interaction
Response workflow No Good
Response function Good Excellent
Scope
Social Networks
Blog tracking Good Good
News Sites Tracking ? Good
Forum Tracking ? Basic
Data access
Real time analytics Yes Yes
Export file type
Custom queries Good Good
API No Good
Management
Multi-client capability ? Yes
More
Free to use No No
Customer Support ★☆☆☆☆ ★★★★☆
Languages
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Sysomos MAP Brandwatch

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