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Viralheat vs. Alterian SM2

Viralheat Alterian SM2 + Add column
Category
Website www.​viralheat.​com www.​alterian.​com/​socialmedia
Preference (25% global votes) (25% global votes)
Influence analysis
Volume of influence analysis Good Basic
Key influencer detection Yes Yes
Content anlysis
Sentiment detection Yes Yes
Topic aggregation Yes Yes
Interaction
Response workflow Good Basic
Response function Yes Yes
Scope
Social Networks
Blog tracking Good Good
Data access
Real time analytics Yes Yes
Export file type
Custom queries Good Good
API Good Basic
Management
Multi-client capability Yes Yes
More
Date in History ?
Free to use Conditional No
Compression Yes ?
Customer Support ★★★☆☆ ★★★☆☆
3 Letter Country Code ind ?
Hosting type ?
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Viralheat Alterian SM2

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